Thank you for choosing Jamnagar Brass Hub for your brass parts and components needs. We strive to provide high-quality products and excellent customer service. Please read our Return & Refund Policy carefully to ensure you are fully aware of your rights and responsibilities when making a purchase from our website (http://jamnagarbrasshub.com/).
- Returns:
- We accept returns within 15 days from the date of purchase.
- To be eligible for a return, the item must be unused and in the same condition as received, with all tags and packaging intact.
- Please contact us at info@jamnagarbrasshub.com to initiate the return process. Provide your order number, the reason for the return, and any relevant photos if necessary.
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- Refunds:
- If your return is approved, we will process the refund to your original payment method.
- Please allow 5-7 business days for the refund to reflect in your account, depending on your payment provider.
- Exchanges:
- We currently do not offer direct exchanges. If you need a different item, please follow the return process for the unwanted item and place a new order for the desired item.
- Damaged or Defective Items:
- In the rare event that you receive a damaged or defective item, please contact us immediately at info@jamnagarbrasshub.com with photos of the damaged or defective product. We will arrange for a replacement or provide a full refund.
- Shipping Costs:
- Shipping costs for returns are the responsibility of the customer unless the return is due to a mistake on our part or a defective/damaged product.
- Original shipping costs are non-refundable.
- Cancellations:
- Orders can be canceled within 24 hours of purchase. Please contact us at info@jamnagarbrasshub.com with your order number to request a cancellation.
- Contact Information:
- For any questions regarding our Return & Refund Policy or assistance with the return process, please contact us at:
- Email: info@jamnagarbrasshub.com
- For any questions regarding our Return & Refund Policy or assistance with the return process, please contact us at:
- Policy Changes:
- Jamnagar Brass Hub reserves the right to modify this Return & Refund Policy at any time. Changes and clarifications will take effect immediately upon posting on our website.
By making a purchase from Jamnagar Brass Hub, you acknowledge and agree to abide by the terms and conditions outlined in this Return & Refund Policy.
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